What happens if a task or offer does not pay me?
Please wait at least 48 hours to see if the offer pays out to your account. If you are still not credited with points then forward us the confirmation email you received for the offer and we will investigate it to see if it can be credited to you. This will depend on several factors. E.g. You not having clicked our link, not clearing cookies, providing fraudulent information to the advertiser, duplicate signup to name a few. Investigated cases can take several days to several weeks.
There are other reasons that an offer may not credit such as:
Query your missing points directly with the Offerwall. Many of our Offerwalls have a "Support" or "Missing Points" link in the corner of their wall. You can open an inquiry and provide proof of completion such as an email confirmation, a screenshot, a receipt, etc. to prove to the advertiser that you have completed that particular offer.
Most of the time your inquiry will be reviewed and you will receive your points within a couple of days.
GetPaidTo Offers will not have a support link. Please complete these at your own risk and review the stats before attempting these offers. If a GetPaidTo Offer does not credit you, please report it as broken.Back to FAQs