FAQs

We've got a wide range of FAQs listed below to help you with any common questions you might have. If you can't find the answer to your query here please select the Contact Us option from the main help page.

My Account

  •  Does it cost anything to be a member of GetPaidTo? 
  •  Who is eligible to use getpaidto.com? 
  •  How many accounts can I have? 
  •  How can I change my account settings? 
  •  How long does it take for my points and cashback to show in my account? 
  •  Why do I need to verify my account via a mobile or email process? 
  •  How can I close my account? 

Problems with My Account

  •  How can I create an account? 
  •  Why has my account registration failed? 
  •  Why can’t I login to the account I have set up? 

How To Earn Points

  •  What are GPT points? 
  •  How do I earn points by completing tasks? 
  •  How do I earn points by watching videos? 
  •  What can I do with my points? 
  •  How soon will my points be in my account after completing a task? 
  •  Do my points expire? 

Surveys

  •  How do I get started with surveys? 
  •  Why take paid surveys at GetPaidTo? 
  •  How can I start earning? 
  •  How long do surveys take? 
  •  How do I get paid for surveys and when will this be? 
  •  How can I exchange my survey points for cash? 
  •  How do I know that my earnings are safe? 
  •  Why do I need to complete a Survey Profile? 
  •  What are pre screening questions? 
  •  How do I know if I am eligible or not to take the survey? 
  •  Does it matter how accurately I answer survey questions? 
  •  What should I do if the survey questions look familiar? 
  •  How do I know if my survey was completed successfully? 
  •  What does it mean if the surveys quota is full? 
  •  Why has my survey submission been declined? 
  •  What do I do if there are no surveys available? 

Tasks and Offers

  •  What are sponsored offers? 
  •  How do I complete offers? 
  •  How are offers approved and paid? 
  •  How many offers can I do in a day, is this limited? 
  •  Do I have to use the same email for offers? 
  •  Can I submit false information when completing an offer? 
  •  Can I use a PO box for my mailing address when I complete offers? 
  •  What happens if a task or offer does not pay me? 
  •  Can my offers ever be reversed? 

What You Can Use Points For

  •  Can I exchange my points for real money? 
  •  Can I use my points to pay for online shopping at GetPaidTo? 

How To Earn Cashback

  •  How can I earn cashback on my purchases? 
  •  Is cashback guaranteed? 
  •  When will my cashback be paid? 
  •  Why is my cashback lower than I expected? 
  •  I think my cashback has tracked at the wrong amount, what should I do? 
  •  I have confirmed cashback in my account, why haven’t you paid me? 
  •  What happens if my purchase does not track and my cashback is not paid? 
  •  Is security software affecting my tracking? 

Cashback Boosts

  •  What are Cashback Boosts? 
  •  How can I see how much extra cashback I can get by using my points? 
  •  When will my extra cashback show in my account? 
  •  Why use points for a Cashback Boost rather than cashing them out? 

Cashback Exclusions

Cashback Claims

How to Use Discount Vouchers and Codes

Refer A Friend Program

  •  How can I earn a referral cash bonus? 
  •  How do I earn points bonuses? 
  •  Can I earn points when I tell a friend about GetPaidTo? 
  •  How much commission will I be paid? 
  •  What can I earn referral commission on? 

About the Forum

  •  What will I find in the forum? 
  •  Can I use the forum to ask questions? 
  •  What are the rules of GetPaidTo’s forum? 

Rewards

About Chatbox

Using social media

What’s Hot

Telephone Verification

Fraud Controls

  •  What is considered Fraud? 
  •  Why has my account been marked as fraudulent? 
  •  Can I get the fraud block removed from my account? 

Instant Win

Christmas Saver Club

  •  How can I save for Christmas? 
  •  When does the Christmas Club start and end? 
  •  Do I have to start saving on 1st November to be in the club? 
  •  Are there any limits to the amount I can save? 
  •  How do I get the free bonus points? 
  •  What happens to my savings on 31st October? 
  •  How can my savings be used? 
  •  What if I need to access my Christmas balance before 31st October? 
  •  If I withdraw my Christmas Club balance where will it go to? 
  •  Will I be able to re-join the Christmas Club? 
  •  What restrictions are there? 
  •  Can I lose my savings? 
  •  How can I be sure my savings are safe? 

Join Free - it's quick and simple!

Member Login

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Refer Friends via Email

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GetPaidTo - How it all works

Cashback Boosts

Cashback Boosts are available when you Earn and Save at GetPaidTo. Use points earned against your purchases to get extra cashback. With up to 100% cashback on offer you can shop for free in 3 easy steps!

  Cashback boost - Step 1

1 Make an eligible cashback purchase. The piggy icon highlights that the offer is eligible for Cashback Boosts.

  Cashback boost - Step 2

2 Open the Booster Panel in your account. Complete your purchase on the retailer's site then return to the 'My Cashback' section in your GetPaidTo account. Select your purchase and click the 'Boost It Now' button.

  Cashback boost - Step 3

3 Set and Save the Cashback Boost. Allocate the number of points you wish to use and see your boosted cashback amount.

Daily draw

144,500

points

+ 71,000 bonus

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