To ensure the security of your account when making a request to cash out GPT Points.

This is a security and fraud prevention measure which enables us to match your phone number with the geographic location provided in your account details and validate you as a genuine user.

You will be required to enter a telephone number into a text box on our site. Once you have submitted your number a code will be sent to your phone. You can elect to have the code sent by SMS to your mobile/cell phone, or to receive a phone call to a fixed line.

Once the code arrives, you will need to enter it into the text box provided on the webpage.

If the code is accepted then you can proceed to cash out your GPT Points. If the code is not accepted then you have a maximum of 3 further attempts.

Both – the code can be delivered to you by SMS to a mobile phone or voice call to a fixed line.

You will not be charged by GetPaidTo, but should check SMS and call costs with your network or fixed line provider.

Almost instantly. If any problem is identified, you will be alerted on screen.

There are various reasons why a phone call or SMS may not have been received. Please check the following likely causes and then try again:

• There is a typo error in the phone number you entered – return to the verification process and start again
• Your phone line is busy or congested
• The mobile network is busy or the signal is weak or has dropped out
• Can you receive voice calls and/or text messages to your phone?
• If there is a network fault on your mobile or fixed line connection, please try again later or another day when the problem has been resolved
• If problems persist with your mobile number then please try using a fixed line, or vice versa

This will be done as soon as possible during working hours but can vary due to location and time of day. You can continue to earn points but until your number has been verified, but you will not be able to cash out your points until the administration team has completed the approvals process.

The most likely causes will be a problem with your internet connection of operating system, or that the code has been incorrectly entered.

If you had already clicked the ‘start verifying me’ button before the browser closed then you can log back in and you will see the last page you were on. If not, you will need to start the verification process again.

You can use the Contact Us form.

Yes, if it was successful you will be able to complete your cash out. If it failed, a reason will be provided on screen.

You can use the Contact Us form.